Speech Analytics Data Dashboards
Turning Speech Analytics Data Into Actionable Insights
Surfacing Customer Insights
Analyzing customer interactions at scale from call centers reveals valuable insights about customer satisfaction, brand health, call center operations, and more.
VoiceBase, a speech analytics company, leveraged McCormick BI to develop powerful strategy and data visualizations.
Powerful CX Dashboards
McCormick BI developed a range of powerful dashboards and BI visualizations to uncover insights to track important business metrics and make strategic decisions.
With these new insights and data management, VoiceBase was able to provide their customers with top tier analytics and business insights.
About VoiceBase
VoiceBase provides customer intelligence solutions with automatic audio transcription, speech analytics, and predictive analytics based on machine learning. Enterprises make use of the VoiceBase platform for compliance, agent monitoring, ‘voice of the customer’, sales coaching and more.
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Discover how we can help you get new insights from customized business intelligence dashboards.